aires.com

Client Comments

Transferee Comments

Eric H., Client Contact

"The implementation has gone quite well. We are very happy with our client service manager and the whole team in general. There are some processes that need some stream lining however our  CSM is working on those as we speak and is monitoring all activity. Overall I am very satisfied with AIReS."

Alice S., Client Contact

"AIReS is very flexible, which makes them a great organization to work with. They listen to our issues and needs and make changes as needed. Our CSM Meghan resolves our service issues in a timely manner."

Jackie K., Client Contact

"Our CSM is always available and the Relocation Specialist and Program Manager are responsive and attentive on a daily basis to all inquiries. We have had a much better experience with AIReS than with our last provider. Our AIReS team looks for alternatives, and gets to bottom of things very quickly. If there is ever any doubt or policy exception, they always ask how to proceed which is what we want. We have no complaints at all."

Carolina R., Client Contact

"I wanted to take the time to share with you the excellent customer service my associates and I receive from our Program Manager Jessica. She’s professional, reliable, and always very thorough. It’s great to know that my associates are in the best hands when going through such an extensive process that we know as Relocation. You’re fortunate to have someone like Jessica on your team. Go AIReS!!"

Transferee

"Overall, it was a great experience.  I couldn't have asked for more helpful people.  I just relied on my Relocation Specialist and Program Manager for answers to all of my questions.  Everyone was wonderful and worked well together.  I was very pleased."

Transferee

"Top Notch!!!  Everyone that assisted me was helpful, very courteous, and professional.  Our Program Manager Merle went above and beyond, she was spectacular!!  And our Relocation Specialist Alejandra was a one of a kind gem!  She made me feel like I was the only customer that she was assisting at all times.  These people are caring and very responsive and took the word service to another level!!!  I had an outstanding team of people assisting me throughout the entire process and they still check in with me."

Transferee

"It was the best support. She (Our RS) was my first contact and made me comfortable.  I especially appreciate her efforts when I was on my home finding trip at Dubai. She maintained her review with In-touch and also provided directions and verified with us. Such support provided by Kristen is definitely appreciable."

Transferee

"Both our PM Sara and RS Jamie were the best part of our move.  They were always calling to check in, follow-up on something, or confirm dates.  They were on the ball more than I was and I was the one moving.  They were so kind and upbeat, and they really helped us through some rough times throughout.  They were always accommodating to our needs.  I didn't just see them as providing assistance.  I truly saw them as really good friends.  They are a great part of your organization and I am very grateful for everything they did for us."