AIReS Welcomes Karen Sztencel October 14, 2011 — AIReS, welcomes Karen Sztencel to the new position of Director of Customer Service. Before joining AIReS, Ms. Sztencel was the Vice President of Strategy and Finance at Vandover, a talent management firm very active in the relocation industry. She formerly managed analytics and strategy at Prudential Relocation while serving as a member of the leadership team. Ms. Sztencel holds bachelor’s degree in International Affairs from Lafayette College and an MBA in Finance from Columbia University. “I was impressed with AIReS’ growth and entrepreneurial spirit,” she says about coming onboard. “The sense of stewardship that employees at all levels share for maintaining AIReS’ passion for providing superior customer service and preserving a collaborative, team environment was apparent, and made me feel that AIReS was a great fit for me.” In her position as Director of Customer Service, Ms. Sztencel will provide strategic oversight to AIReS' customer service excellence and client retention initiatives. “I am leading efforts to support our service delivery managers’ and their teams’ ability to be successful, productive and fully engaged by enhancing resources and tools available to them,” she says. Ms. Sztencel looks forward to working with AIReS’ clients to ensure the company is providing the best solutions for their mobility requirements, while contributing to AIReS’ ongoing growth and helping to refine the company’s strategic direction. |
About AIReS American International Relocation Solutions, LLC, which was named to the 2011 Inc. 5000 list of fastest-growing independently owned businesses in the U.S., is in its 30th year of providing best-in-class relocation management services. With seven ISO registered U.S. offices and other strategically located employees located around the globe, AIReS is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations. The company boasts some of the industry’s highest annual customer-satisfaction scores and a client-retention rate of over 98%. For more information, please visit the AIReS website at www.aires.com. |
