AIReS’ Move Management Services Corporate Clients and transferees benefit from AIReS’ Move Management Services as we help transferees quickly settle into their new location, allowing them to concentrate on their new positions while we handle the management and execution of all household goods move-related services. We also provide tariff and industry expertise as well as the devoted time and attention of experienced move management professionals. On the client's behalf, the AIReS Move Manager controls dozens of mandatory steps the carrier must execute — from initial online authorization, to the pre-move survey, to post-move audits and final reporting — all ISO-registered and independently audited.
AIReS’ Move Management Services simplify administrative tasks and improve cost efficiencies for our clients — while helping each client lower their relocation program’s Total Cost of Ownership.
AIReS' Move Managers:
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Negotiate and manage multiple carrier contracts.
Distribute moves by qualitative and quantitative Key Performance Metrics (KPIs), traffic lane, agent/carrier capability, or per your direction.
Provide web-based system/tools for an enhanced transferee experience.
Provide web-based reporting for carrier performance and financial evaluation. Reports can be integrated with reporting for other relocation services.
Communicate policies to your transferees and the selected carriers.
Arrange for a pre-move estimate audit to ensure strict compliance with policy and proper tariff application.
Maintain proactive communication with transferees to ensure the timeliness of service and complete satisfaction.
Issue a post-move audit to ensure strict adherence to final invoice accuracy.
Through claims advocacy, ensuring prompt van line claim settlement or offering to adjudicate claim settlement.
Evaluate carrier performance against predetermined standards and metrics, developing any necessary corrective or preventive actions.
Conduct Post-Relocation Survey with the transferee to rate the services of AIReS and the selected partners.
Conduct regular carrier reviews.
Consult on best practices, exceptions, and cost savings. |
